Do you still have questions?
We are at your disposal for any information you may require.
You can use the form below, or call us on +41 27 472 20 00.
Frequently asked questions
Arrival and departure
What are the check-in and check-out times?
Check-in 3:00 pm - Check-out 11:00 am
What are the reception opening hours?
Sun-Thu 08h00 - 17h00 - Fri-Sat 07h00 - 21h00
How to get to Hotel
You can download the plan in PDF format here
Where can I park my vehicle?
An underground garage is at your disposal
Is it possible to recharge my electric vehicle?
Charging stations are available for a fee in the residence garage.
What are the annual closing dates?
3 weeks after Easter and 3 weeks in mid-November
My stay in Hotel
Are children allowed?
yes
Do you have family or connecting rooms?
Our Junior Suites and Suites can accommodate a family of 4.
Are pets allowed?
yes, with a surcharge of CHF 35.00 for cleaning at the end of your stay
What services do you offer?
Concierge service during reception opening hours
What kind of breakfast is served?
Continental breakfast
Which restaurants do you recommend?
We recommend: Waldhaus, Römerhof, Pizzeria Giardino, Walliserkanne, Lounge 1411, Alpina & Sternen
Am I near the village of Leukerbad?
The Résidence is located 80 metres from the center of Leukerbad.
Care and well-being
What infrastructure is available?
In the spa area, you'll find a thermal water pool, sauna, steam room and fitness room.
Do you offer massages and treatments?
A wide choice of treatments
Do you have a beauty salon?
Yes, a beauty salon is available at the Residence Spa.
Is the SPA open all year round?
The Spa is open in correspondence with the Residence
Is it possible to access the SPA without staying at Hotel ?
Yes, you can benefit from the Spa for an additional fee
Activities in Leukerbad
What activities do you offer?
Winter: Snowshoeing
Skiing - Snowboarding
Winter walks
Luge
Cross-country skiing
Ski touring
Curling
Ice skating in summer: Hiking
Mountain biking & Monster scooters
Disc Golf
Golf & Mini-Golf
Climbing
Walking Trail
Fishing
Slackline
Can I rent skis or bikes at Hotel ?
Ski and bike rentals are available near the Residence.
How do I get to the lifts?
The facilities are within easy walking distance in just a few minutes.
Is there a place to store my skis overnight?
A dedicated room is located at the entrance to the garage.
Do you have a garage where I can park and charge my electric bike?
A dedicated room is located at the entrance to the garage.
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